Press contact card
Media and press contact
News, interviews and publication questions: use this line first; include subject, name and city in the message for quick replies
From Dhaka-sent messages, if referenced, the team will see it first; writing between 10 am and 7 pm makes work easier
Marbaji99 Support and Help Center
Marbaji99 Support: If needed, write your question in one line first; add a screenshot and ID so the team can understand the issue in two steps
Marbaji99 Help page also has small instructions, but for urgent matters please use this page's contact path first
Compose message in one minute
- Write the problem type
- Attach app screenshot
- Enter Dhaka or your city
This way, support team work is neater; you don't need to send the same message twice
What information is needed
- Account name
- Device used
- Last login time
- bKash, Nagad or Rocket note
With these 4 pieces of information, many questions are solved quickly indeed
Contact response and platform information
Since 2017, Marbaji99 has been active; users in 9 countries see the same support structure, so common questions get fast answers from us
How to give Marbaji99 contact information
Send written message
First, write one sentence about the problem with your Marbaji99 login name
Attach proof
If you have screenshots and ID, also include them; specify which you used, such as bKash, Nagad or Rocket
Check the answer
This way, support team work is neater; you don't need to send the same message twice
If needed, open Help Center
If small questions, first check the Marbaji99 Help section; many answers can be found within just three clicks
Other contact options
Quick message
For quick questions, write a brief one-line message; usually the answer is fast too
Detailed issue
For complex issues, please provide all information by email: account, time and which device you used
Guide and notes
Marbaji99 App and Help Notes have answers to common questions; setups you can fix yourself
If you need more help, first FAQ page You may check if needed Help Center Read the short guide too
Small tips that help Dhaka users
Many Dhaka users get faster replies at night on mobile data, but if the network is slow, send a screenshot; the team will pick it up and move forward
If you are outside, first open the Marbaji99 App and note the issue; after you return home you can add all information in the same message and send
Many Bangladeshis forget to add a bKash or Nagad note; if you don't forget it, communication speed increases a lot